Carrier Logistics Inc.
 

The Premier Transportation Software Solutions Provider for Over 40 Years

LTL trucking and transporation management software solutions. Complete transportation and fleet management solutions. Transportation and trucking dispatch. Trucking company accounting and logistics software. Additional transportation management including dock scanning, couriers and brokers.
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  FACTS Overview  
  Our Platform  
  FACTS Benefits  
     
  FACTS Components  
  Order Entry  
  City Dispatch  
  Highway Dispatch  
  Route Planning  
  Location Intelligence  
  Logistics  
  Dock Management  
  Mobile Data  
  >> Customer Service  
  FACTSweb™ Online Client Services  
  Billing and Invoicing  
  Rating  
  Agent Payables  
  Driver Pay Settlements  
  Financial Accounting  
  Management Reporting  
  EDI  
     
 
 

 
  Solutions
 

FACTS™ Complete Customer Service

Trying to improve your response time to customer inquiries?  Looking to be more proactive? With FACTS™, providing white glove customer care is easy as real time shipment tracking and complete shipment visibility is accessible– anywhere, anytime - on the phone or via the web.

Highlights

  • All info is displayed on one screen with mouse driven access to all other relevant details.
  • Shipments can be viewed many different ways.
  • Tracing details include account and billing information.
  • Shipment information can be emailed to customers.
  • All changes made to a shipment can be viewed in a trace log.
  • If available, images of scanned documents can be viewed on screen.


   
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